WATER PUMP SLEEVE ZZ by Mercruiser Quicksilver ikrqfc1358-Sporting goods

Wincraft NFL Detroit Lions 24842013 2 Sided greenical Flag, 28Inchx40Inch
Gisdanchz 7.5 x 4cm 3Inch Screw Locking Carabiner, Aluminum Alloy Made for Camping Hiking Outdoor Backpack Handbag
Sunlite Freewheel Spoke Predector, 1.375 ID 4.125 OD, 2128t, Clear
US Warehouse 480W AC 110220V Electric Wool Shears Farm Animal Hair Clippers
Explore the Higher Logic Blog:Online CommunityMarketing Automation

WATER PUMP SLEEVE ZZ by Mercruiser Quicksilver ikrqfc1358-Sporting goods

Written by Tom Lehman on May 16, 2019 at 9:08 AM | 4 minute read

 

“Digital transformation” is leaving no stone unturned. Its effects aren’t limited just to big consumer brands like Amazon, Netflix Uber. Jackass Butte ID topo map, 1 24000 Scale, 7.5 X 7.5 Minute, Historical, 1992, Updated 1992, 26.8 x 22 inTechnology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join.

A member’s experience with your association or nonprofit used to look different.Granite Mountains South AZ topo map, 1 24000 Scale, 7.5 X 7.5 Minute, Historical, 1996, Updated 2000, 26.9 x 22 in They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. That was association membership. Their journey to joining your association was linear and sequential.Adidas Ultraboost All Terrain shoes Men's Running

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

Read More »

There are 0 Comments | Get the conversation started.

Industrial Juguetera S.A. Injusa Trike City (Green) Written by Elizabeth Bell on May 14, 2019 at 8:41 AM | 8 minute read

No matter the reason for the change, anyone who has grown an online community to maturity can tell you that the thought of moving that community to a new platform is enough to keep a person up at night.GreenValley113 Outdoor Portable Fishing Line Depth Finder Fishing Line Meter Counter Fishing Tool Fishing Lines Length Counter

There are logistical and personal challenges to migrating an entire community, like:

  • What if engagement totally dies?Black Out Fluo Yellow 10 D(M) US Salewa Men's Wildfire GTX
  • What if we lose all the activity from our old community when we transition?
  • What if members don’t move?FLEXNFLEX FlexnFlex Elite Zip Men's Hoodies
  • What if members start their own rogue communities because they hate our new platform?

But whatever your worries are, moving your community could be what it needs to become even better.

BelOMO POSP 4x24 T. Sniper Rifle Scope. Russian Side Mount. 400m Rangefinder. 1 MOA. ComblocTo get you to that new, better place, there are some strategic elements to think about as you transition your community from one platform (be it social media, a different company, or a listserv) to another.

We’re here to help you meet your goals while avoiding these pitfalls.

Read More »

There are 0 Comments | Get the conversation started.

 

WATER PUMP SLEEVE ZZ by Mercruiser Quicksilver ikrqfc1358-Sporting goods

Do you have a Customer Advisory Board (CAB) or customer advisory council?Flameer 57mm Single Ball Bearing Composite Block Pulley 12mm (7 16 Inch) for Sailboat A lot of software companies do. It’s one of those boxes that you check because you know it’s a best practice.

But something else that’s common is when companies check the CAB box just to have one, but don’t end up doing much with it (likely because of the workload it takes to manage). LFJXBF Portable Folding Aluminum Oxford Cloth Chair Outdoor Fishing Camping with Backrest Carry Bag BlackRather than becoming the product and customer experience-changing entity that it has the potential to be, many CABs go into hibernation, never to be heard from again.G3 Washer Nozzle Hlluya Professional Sink Mixer Tap Kitchen Faucet Antique basin faucet antique solid brass basin faucet basin bamboo and cold water faucets, in section 3, paragraph 80 CM Hose

It’s time to change that. It’s time to mobilize your CAB for action.

Read More »

There are 0 Comments | Get the conversation started.

Written by Nick Mignogna on May 1, 2019 at 10:14 AM | 9 minute read

 

In today's global economy, you're no longer competing with just the businesses in your town.Powerpuff Girls Mens Awesome Block Premium Slim Fit TShirt You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. Lychee Pattern Handbags Simple Fashion Handbag Shoulder Bag Diagonal PackageYou need a way to differentiate yourself outside of product and price, which can only be tweaked so much.

Smart businesses that find themselves in this situation turn to customer support as the differentiator.

Excellent customer service and support are highly effective ways to stand out because they also build loyalty among your customers.EWDVqqq Women Girl Yoga Pant The Earth High Waist Fitness Workout Leggings PantsIt will often cause them to select you for renewals and recommend you even if your prices are higher than the competition. Just consider these stats:

Clearly, there’s a major divide between perception and a hard reality.Mini BBQ Stove Outdoor Smoker Barbecue Folding Portable Grill Mobile Grills for Camping Outdoor Garden Hiking Picnics Backpacking

So how do you create a great customer service experience that puts you on the right side of these statistics?

Climb Backpack Outdoor Backpack 80L Men and Women Riding Sports Camping Bag Waterproof Mountaineering Hiking Backpack Molle Sports Bag Mountaineering Backpack

There are 0 Comments | Get the conversation started.

WATER PUMP SLEEVE ZZ by Mercruiser Quicksilver ikrqfc1358-Sporting goods

see all